Terms of Service - Blockdagduck

Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Blockdagduck ("Company," "we," "us," or "our") governing your access to and use of the Blockdagduck website, mobile applications, and all related services, features, and content (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify, update, or change these Terms at any time at our sole discretion. Any modifications will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We recommend that you review these Terms periodically to stay informed of any updates.

These Terms apply to all users of the Services, including without limitation users who are browsers, vendors, customers, merchants, contributors of content, information, or other materials or services on the website. Our Services are designed to promote mindfulness and connection with nature, and these Terms reflect our commitment to maintaining a peaceful and respectful community.

Description of Services

Blockdagduck provides innovative digital wellness services focused on mindful nature observation through live streaming of duck habitats and waterfowl environments from carefully selected locations around the world. Our comprehensive Services include:

Core Services

Live high-definition streaming access to global duck habitats and wetland environments
Curated educational content about waterfowl species, behavior, and wetland ecosystems
Mindful viewing experiences with optional phone-lock and distraction-free features
Interactive community features connecting nature enthusiasts worldwide
Expert naturalist commentary, insights, and educational programming
Personalized viewing recommendations based on preferences and viewing history
Mobile and desktop applications for seamless cross-platform access
Offline content library for downloaded educational materials
Virtual events, webinars, and guided viewing sessions
Conservation awareness programs and habitat protection initiatives
Seasonal migration tracking and real-time wildlife updates
Mindfulness tools and meditation features integrated with nature viewing
Multi-language support and accessibility features for diverse users

Service Availability and Modifications

We strive to provide continuous, high-quality service, but we cannot guarantee uninterrupted access to our Services. We reserve the right to modify, suspend, discontinue, or restrict access to any aspect of our Services at any time without prior notice. This includes, but is not limited to, adding or removing streaming locations, changing features, updating content, or implementing new technologies.

Service availability may be affected by factors beyond our control, including weather conditions at streaming locations, technical difficulties, maintenance requirements, wildlife behavior, or changes in local regulations. We will make reasonable efforts to provide advance notice of planned service interruptions when possible.

User Accounts and Registration

To access certain features of our Services, you may be required to create a user account. By creating an account, you enter into additional contractual obligations and agree to the following terms:

Account Creation Requirements

Provide accurate, current, complete, and truthful information during registration
Maintain and promptly update your account information to keep it accurate and complete
Choose a secure password and keep your login credentials confidential
Accept full responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account or security breaches
Use only one account per person unless explicitly authorized by us
Provide a valid email address for account verification and communications
Respect our community guidelines and maintain appropriate conduct
Comply with all applicable laws and regulations in your jurisdiction

Age Requirements and Restrictions

You must be at least 13 years old to create an account and use our Services. Users between the ages of 13 and 18 must have parental or guardian consent before creating an account. By creating an account, you represent and warrant that you meet these age requirements.

If you are a parent or guardian and believe your child has created an account without your consent, please contact us immediately so we can address the situation appropriately.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether authorized by you or not. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to our Services or other users.

Subscription Plans and Payment Terms

Subscription Plans

We offer various subscription plans with different features, access levels, and pricing structures. Each plan provides specific benefits and limitations as described on our website. Subscription fees are charged in advance for the applicable billing period and are generally non-refundable except as required by applicable law or as specifically stated in these Terms.

Payment Processing and Authorization

By providing payment information, you authorize us to charge applicable fees to your chosen payment method
You are responsible for maintaining valid, up-to-date payment information in your account
All payments are processed through secure, third-party payment processors
You authorize us to store your payment information for future transactions
Failed payments may result in service suspension or account termination
You are responsible for any fees charged by your bank or payment provider
All prices are listed in US dollars unless otherwise specified
Applicable taxes will be added to your subscription fees as required by law
Currency conversion fees may apply for international transactions
Payment disputes must be reported within 60 days of the transaction

Automatic Renewal and Cancellation

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings, by contacting customer support, or by calling us at +1 (310) 298-4763.

Cancellations take effect at the end of the current billing period, and you will continue to have access to paid features until that time. We do not provide refunds for partial billing periods unless required by law.

Price Changes and Notifications

We reserve the right to modify subscription prices at any time. For existing subscribers, price changes will take effect at the next billing cycle following at least 30 days' advance notice. We will notify you of price changes via email and through your account dashboard.

If you do not agree to a price change, you may cancel your subscription before the new price takes effect. Continued use of the Services after a price change constitutes acceptance of the new pricing.

Acceptable Use Policy

Your use of our Services must comply with all applicable laws, regulations, and these Terms. You agree to use our Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Services.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Violate any applicable local, state, national, or international laws or regulations
Infringe upon or violate intellectual property rights of Blockdagduck or third parties
Transmit, distribute, or store harmful, offensive, defamatory, or inappropriate content
Attempt to gain unauthorized access to our systems, servers, or networks
Interfere with, disrupt, or damage our Services or servers
Use our Services for unauthorized commercial purposes or resale
Share, transfer, or allow others to use your account credentials
Record, download, copy, or redistribute our content without explicit authorization
Use automated systems, bots, or scripts to access our Services
Reverse engineer, decompile, or attempt to extract source code from our applications
Engage in any form of harassment, abuse, or threatening behavior toward other users
Impersonate any person or entity or falsely represent your affiliation
Collect or harvest personal information from other users without consent
Disrupt wildlife or interfere with conservation efforts at streaming locations

Content Standards

Any content you submit, post, or share through our Services must comply with our community standards and must not contain material that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Enforcement and Consequences

We reserve the right to investigate violations of these Terms and take appropriate action, including but not limited to removing content, suspending or terminating accounts, and cooperating with law enforcement authorities. Violations may also result in legal action against you.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@blockdagduck.com

Phone: +1 (310) 298-4763

Address: 1346 S Wooster St, Los Angeles, CA 90035