Cookie Policy
Last updated: November 7, 2024
What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device (computer, tablet, smartphone, or other electronic device) when you visit our website or use our services. They help us provide you with a better, more personalized experience by remembering your preferences, analyzing how you use our services, and understanding your behavior patterns.
This Cookie Policy explains how Blockdagduck ("we," "us," or "our") uses cookies and similar technologies on our website, mobile applications, and related services (collectively, the "Services"). It also describes the types of cookies we use, why we use them, and how you can control and manage them.
Similar technologies include web beacons, pixel tags, local storage, session storage, and other tracking technologies that serve similar functions to cookies. When we refer to "cookies" in this policy, we include these similar technologies unless otherwise specified.
By continuing to use our Services, you consent to our use of cookies and similar technologies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our Services.
Types of Cookies We Use
Essential Cookies (Strictly Necessary)
These cookies are absolutely necessary for our website and services to function properly. They enable basic features and security functions, and cannot be disabled without severely affecting the functionality of our Services. Essential cookies do not require your consent as they are necessary for the provision of our Services.
- Authentication and login session management cookies
- Security and fraud prevention cookies
- Load balancing and server routing cookies
- Payment processing and transaction security cookies
- User interface customization and accessibility cookies
- Shopping cart and checkout process cookies
- Content delivery network (CDN) cookies
- Error tracking and debugging cookies
- CSRF (Cross-Site Request Forgery) protection cookies
- Streaming session management and quality optimization cookies
- Phone-lock feature and mindfulness session cookies
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website and services by collecting and reporting information anonymously. This data helps us analyze website performance, identify areas for improvement, and optimize user experience.
- Website traffic and visitor behavior analytics
- Page load performance and speed monitoring
- Error tracking and crash reporting
- Feature usage statistics and user journey mapping
- A/B testing and conversion optimization
- Heat mapping and user interaction tracking
- Search functionality and query analysis
- Content engagement and viewing duration metrics
- Device and browser compatibility testing
- Geographic and demographic analytics
- Streaming quality and buffering performance analysis
- Wildlife viewing patterns and habitat popularity metrics
Functional Cookies
These cookies enable enhanced functionality and personalization features. They may be set by us or by third-party providers whose services we use on our pages. While not strictly necessary, they significantly improve your user experience.
- User preference settings and customization options
- Language and regional preference storage
- Viewing history and content recommendations
- Accessibility settings and assistive technology support
- Social media integration and sharing features
- Live chat and customer support functionality
- Video player settings and streaming preferences
- Form auto-fill and data persistence
- Theme and display preference cookies
- Notification and alert preference management
- Bookmark and favorites functionality
- Mindfulness session preferences and progress tracking
- Wildlife habitat favorites and personalized recommendations
Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They help us understand your interests and show you personalized content and advertisements both on our Services and on other websites you visit.
- Targeted advertising and personalized content delivery
- Campaign effectiveness tracking and attribution
- Cross-device and cross-platform user identification
- Retargeting and remarketing campaign management
- Social media advertising integration
- Affiliate marketing and referral tracking
- Frequency capping and ad rotation management
- Audience segmentation and behavioral targeting
- Conversion tracking and ROI measurement
- Third-party advertising network integration
- Email marketing campaign tracking
- Influencer and partnership marketing attribution
- Conservation awareness campaign effectiveness
Third-Party Cookies and Services
We work with various third-party service providers who may set their own cookies on your device when you use our Services. These third parties have their own privacy policies and cookie practices, which we encourage you to review to understand how they collect and use your information.
Common Third-Party Services We Use
- Google Analytics: Helps us understand website usage, user behavior, and performance metrics
- Google Ads: Enables targeted advertising and conversion tracking across Google's network
- Facebook Pixel: Allows us to measure ad effectiveness and create custom audiences
- Payment Processors (Stripe, PayPal): Enable secure payment processing and fraud prevention
- Content Delivery Networks (CDN): Improve website loading speed and performance
- Customer Support Tools (Zendesk, Intercom): Provide live chat and support ticket functionality
- Video Streaming Services: Deliver our duck habitat streams and educational content
- Email Marketing Platforms: Manage newsletter subscriptions and email campaigns
- Social Media Platforms: Enable social sharing and integration features
- Security Services: Protect against fraud, abuse, and security threats
- Wildlife Conservation Partners: Support habitat monitoring and research initiatives
Third-Party Privacy Policies
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies and collect information:
- Google Privacy Policy and Cookie Information
- Facebook Data Policy and Cookie Policy
- Stripe Privacy Policy
- PayPal Privacy Statement
- Other service providers as applicable
We regularly review our third-party partnerships and their privacy practices to ensure they meet our standards for data protection and user privacy. However, we cannot control how third parties use cookies or collect information, so we encourage you to review their policies directly.
Managing Your Cookie Preferences
You have several options for controlling and managing cookies on your device. You can choose to accept all cookies, reject certain types of cookies, or be notified when cookies are being set.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- Block all cookies from being set
- Block third-party cookies only
- Delete existing cookies from your device
- Set cookies to expire when you close your browser
- Receive notifications when websites want to set cookies
- Create exceptions for specific websites
- View and manage individual cookies
- Clear cookies automatically on browser exit
- Enable or disable specific cookie categories
Browser-Specific Instructions
Here's how to manage cookies in popular web browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy tab
- Opera: Settings > Advanced > Privacy & Security > Cookies
Impact of Disabling Cookies
Please note that disabling certain cookies may affect your experience on our website and limit functionality:
- Some features may not work properly or at all
- You may need to re-enter information repeatedly
- Personalized content and recommendations may not be available
- Website performance may be reduced
- Login sessions may not persist between visits
- Shopping cart contents may not be saved
- Language and regional preferences may not be remembered
- Streaming quality optimization may be impaired
- Mindfulness session progress may not be tracked
Contact Us About Cookies
If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please don't hesitate to contact us. We are committed to addressing your privacy concerns and helping you understand our cookie practices.
Email: hello@blockdagduck.com
Phone: +1 (310) 298-4763
Address: 1346 S Wooster St, Los Angeles, CA 90035
When contacting us about cookie-related matters, please include as much detail as possible about your question or concern so we can assist you effectively. We will respond to your inquiry within a reasonable timeframe and work with you to address any issues.
What to Include in Your Inquiry
To help us assist you more effectively, please include the following information when contacting us about cookies:
- The specific cookie or tracking technology you're asking about
- Your browser type and version
- Your device type and operating system
- The specific page or feature where you encountered the issue
- Any error messages or unexpected behavior you experienced
- Your preferred method of communication for our response